Privacy Policy

Auscare PLUS Services (ABN 21 677 518 302) respects your privacy. We follow the Australian Privacy Principles in the Privacy Act 1988.

What we collect

The details you give us when you contact us: your name, phone number and email, who the support is for, the services you're interested in, and anything you write in your message. Your NDIS number is optional.

How we collect and store it

We collect it through our website forms, by phone and by email, and store it securely. Only our staff can see it. Our website is protected by Cloudflare and has no ads or tracking cookies.

Why we use it

To reply to you and help you with the support you asked about. We don't sell your information, and we don't send you marketing unless you ask us to.

Who we share it with

Only with the IT, website and email service providers that help us run our business. Some of them store information overseas, including in the United States. We also share information if you ask us to, for example with your support coordinator, or if the law requires it.

Your choices

You can ask us general questions without giving your name. You can ask to see, correct or delete your information at any time, at no cost.

Questions or complaints

Call 1300 108 403 or email info@auscareplusservices.com.au. We'll look into it and reply within 30 days. If you're not happy with our reply, contact the Office of the Australian Information Commissioner on 1300 363 992 or at oaic.gov.au.

Last updated: November 2026